Record Series Abstract
RECORDS INCLUDE BUT NOT LIMITED TO: A series of spreadsheets that are used to record the monthly utilization reports of facilities throughout the state. Consisting of Residential Treatment Bed Days (RR) Outpatient /Day Care Type treatment Sessions (OPD) and High Risk Youth Early Intervention Type Sessions(EI). These spreadsheets are used to determine if an agency is meeting the objectives set forth in their contracts.
Record Series Active
Cut Off at End of
If Other, Explain
Total Retention Years
Total Retention Months
Retention End Action
MAINTAIN BY FISCAL YEAR AND DESTROY AFTER 5 YEARS. THE INFORMATION FOR THESE RECORDS IS RECEIVED OVER THE PHONE, ONLINE OR IN-PERSON AND INPUT/KEYED DIRECTLY INTO THE SYSTEM.
SUBSTANCE ABUSE SERVICES 500 DEADERICK ST, ANDREW JACKSON BLDG., 5th floor, NASHVILLE, TN 37243
Media Format Generated
Media Format Stored
1992 to CURRENT
Information Shared Outside the State
Essential Record Stored
Essential Record Media Type
Confidential Legal Citation
Does this Record Series Contain Sensitive Information?
Records Center Retention Period
Retention Legal Citation
Electronic Records Plan Inventory
TENNESSEE WEB INFRASTRUCTURE FOR TREATMENT SERVICES (TN-WITS)
NO HARDWARE IS REQUIRED; FEi PROVIDES HOSTING SERVICES (SEE BELOW)
WITS IS A SAAS (SOFTWARE AS A SERVICE)PLATFORM, PROVIDING ELECTRONIC HEALTH RECORD, BILLING AND DATA COLLECTION CAPABILITIES TO TDMHSAS AND ITS PROVIDERS.
LOCATION OF THE PRINCIPAL OF BUSINESS FEi HAS BEEN LOCATED IN COLUMBIA, MARYLAND SINCE ITS INCEPTION IN 1999. FEi'S OFFICE HEADQUARTERS AT 9775 PATUXENT WOODS DRIVE, COLUMBIA, MARYLAND PROVIDES APPROXIMATELY 50,000 SQUARE FEET OF OFFICE SPACE, INCLUDING MULTIPLE MEETING ROOMS AND A FULLY EQUIPPED TRAINING ROOM. Computer Resources FEi has invested in state-of-the-art equipment necessary to support our customers. We employ the staff, tools, and procedures to install, maintain, and repair this equipment as well as quickly procure additional equipment when needed. FEi's IT infrastructure consists of approximately 50 physical hosts that service 500 virtual servers and a Virtual Infrastructure using Microsoft Hyper-V, and VMware, in a series of clusters that allow for real-time failover. These clusters are associated with a using approximately 400 TB of data within high-speed storage along with slower speed SAN storage used for data backups, less intensive and temporary applications. Most of these servers are located at a highly sophisticated premier cohosting facility, providing 'network-neutral data centers' serving as core hubs for critical IP networks and Internet operations. This co-location facility provides industry-leading services for physical security, power availability, infrastructure flexibility, and customer support. FEi monitors all of its infrastructure health and utilization using a variety of tools, including Solar Winds for network monitoring and Microsoft Systems Center Operations Manager, for Server health and monitoring. Thresholds have been set to trigger alarms when storage and processing reaches 50 percent capacity and new equipment or additional equipment is added when use reaches 70 percent capacity. This allows the FEi IT team to be responsive to both planned and unplanned growth of the IT infrastructure within a very short timeframe. Both FEi's corporate offices, and our primary co-location facility in Ashburn Virginia, are connected to the Internet seven days a week, 24 hours a day with a 99.9 percent uptime guaranteed. Each has a one GB fiber connection, protected with a firewall network security system. In addition, FEi has an additional secondary facility in Omaha, Nebraska, for the purposes of disaster recovery. FEi uses hosting and cloud services. We are currently providing full Platform as a Service and Software as a Service services for more than 30 customers-including federal agency clients, numerous states, and several large counties across the country.
FEi maintains a comprehensive Disaster Recovery Plan, along with a fully capable secondary data center for failover, business continuity, and disaster recovery.
Please refer to the section on DR/BCP of the attached security program overview document.
Data Migration Description
Vendor manages data migration plan as part of contract.
Records Management Division (RMD)
No recommended changes.
Tennessee State Library and Archives
No recommended changes.
Comptroller Audit Review
We have reviewed RDA 10079 from an audit standpoint. We concur with the recommended retention and disposition specifications.
Agency Records Officer
Please change the Agency Head to: Commissioner Marie Williams Change my last name from Benhamed to: Brittain
RDA 10079 is a request to revise an RDA. The retention period will remain five years and then destroy. The format will be electronic. The Worksheet has been updated. Recommend approval of the request to revise RDA 10079.