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Citizen Communications

RDA Number
11246
Effective Date
Record Series Abstract
These records include, but are not limited to, correspondence and other communications from or to individuals who contact the Attorney General's Office with public inquiries, comments, complaints or requests for records and the relevant responses. The records may contain confidential information.
Record Series Active
Yes
Cut Off at End of
Other
If Other, Explain
These records are cut off when the response is done or a determination has been made not to respond.
Total Retention Years
5
Total Retention Months
0
Retention End Action
Destroy
Disposition Notes
Records may be maintained in paper or electronic format so long as electronic content has been verified for completeness, accuracy and usability. Records in paper format may be transferred to the State Records Center. Electronic records shall be kept in storage that is maintained or approved by the Attorney General's Office.
Record Location
John Sevier Building, 500 Charlotte Avenue, Nashville, TN 37243; UBS Building, 315 Deaderick Street, Nashville, TN 37243; 100 West Martin Luther King Blvd., Suite 810, Chattanooga, TN 37402; 225 Martin Luther King Jr. Drive, Suite 470A, Jackson, TN 38301; First Floor Historic Post Office Bldg., 561 West Main Street, Knoxville, TN 37902; One Commerce Square, 40 South Main Street, Suite 1014, Memphis, TN 38103; Richards & Richards, 1741 Elm Hill Pike, Nashville, TN 37210.
File Arrangement
Alpha and Numeric
Media Format Generated
Both
Date Range
2004 - current
Allotment Code
303.01
Annual Accumulation
1 cu ft. 1 Gigabyte
Current Volume
8 cu ft. 133 gigabyte
Record Value
Legal
Audit Requirements
State
Information Shared Outside the State
Yes
Essential Record
Yes - Original
Essential Record Stored
John Sevier Building, 500 Charlotte Avenue, Nashville, TN 37243; UBS Building, 315 Deaderick Street, Nashville, TN 37243; 100 West Martin Luther King Blvd., Suite 810, Chattanooga, TN 37402; 225 Martin Luther King Jr. Drive, Suite 470A, Jackson, TN 38301; First Floor Historic Post Office Bldg., 561 West Main Street, Knoxville, TN 37902; One Commerce Square, 40 South Main Street, Suite 1014, Memphis, TN 38103; Richards & Richards, 1741 Elm Hill Pike, Nashville, TN 37210.
Essential Record Media Type
Electronic
Confidential
No
Confidential Legal Citation
Tenn. Code Ann. 10-7-504
Does this Record Series Contain Sensitive Information?
No
Agency Retention
AS long as active; Records may be maintained in paper or electronic format so long as electronic content has been verified for completeness, accuracy and usability.
Records Center Retention Period
Up to 5 years
System Name
AG-VNX5200
Hardware Description
EMC VNX5200 SAN and Cisco UCS servers.
Software Description
Files are stored on the VNX5200 SAN/Cisco UCS and are access by users using Microsoft Windows 7 OPS on their Desktops and Laptops.
System Location
The Production SAN is located at STS Data Center South.
Backup Procedures
Using the EMC Avamar Backup and Recovery & EMC Data Domain Solution for file system backup and recovery.
Disaster Recovery
Files are replicated to a second SAN, the EMC VNX5300 at STS Data Center North.
Data Migration Description
All data will be migrated or restored using our EMC Avamar solution.
Records Management Division (RMD)
08-10-2017
No recommended changes.
Tennessee State Library and Archives
08-10-2017
No recommended changes.
Comptroller Audit Review
08-10-2017
We have reviewed RDA 11246 from an audit standpoint. We concur with the recommended retention and disposition specifications.
Agency Records Officer
08-15-2017
No further comment. Thank you.
RMD Director
08-18-2017
RDA 11246 is a request to create and RDA. The retention period will be five years and destroy. the format will be paper/electronic. Recommend approval of request to create RDA 11246.
Public Records Commission
09-07-2017
PRC approves RDA 11246.